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February 2005 - Volume 19


7-Second Survey for February

Thank you for submitting your Quick Quiz answer.
Please continue reading our newsletter below.

 
 


Seek Comfort with Change

Now that the New Year’s Resolutions have worn off and you’ve stopped writing 2004, let’s talk about making change stick in 2005! But first of all, let me ask you to reflect upon what happened last year that caused you to change what you did at work or home? Perhaps you got a new job, developed a new relationship or experienced a significant event that made it necessary for you to do something different?

For example over the past year, we initiated several changes in our technology to help both our efficiency and effectiveness. We changed internet providers and moved our server from Des Moines to Phoenix. We split our original web site in two to better clarify our products and services. Check out:

  • www.MicheleMatt.com – To contract Michele to get R.E.A.L. results from strategic planning, keynote presentations, training programs and instructional design writing projects. Exciting Special Offer: Contract a project with Michele in 2005 and receive a 20% discount off. Valid thru March 31.

  • www.InspiringSolutions.com – To purchase your own training resources - DiSC profiles and other learning assessments, books, videos, gadgets, reproducible training guides and other fun job aids. Quantity discounts available, plus you’ll ALWAYS save 10% off retail prices.

Whether we’re dealing with a change in technology, a relationship, a job or life in general…change is never easy! Therefore, we have a tendency to resist it, complain about it and even avoid it. Why is that? There are a couple of reasons:

1. We are creatures of habit. We settle into routine and get comfortable. If you don’t believe me try driving to work a different route, parting your hair on the other side of your head, or even writing with the other hand!

2. We believe change is bad. Our attitude or feelings about doing something different stifles our creativity and ability to accept change. Some common excuses include:

  • We tried that before.
  • It costs too much.
  • That’s not my job.
  • I’m too busy to do that.
  • We don’t have the time.
  • It’s not practical.
  • We’ve never done it before.
  • It’s still working just fine.
  • I don’t like the idea.
  • Can’t teach an old dog new tricks.

In a new workshop called Who Moved Your Cheese: Strategies to Seek Comfort with Change we help people change their attitudes and actions about change. Now doesn’t that sound like an oxymoron – putting two words in the same sentence that don’t belong? Other examples include “jumbo shrimp”, “pretty ugly” and my favorite “Microsoft Works”. There doesn’t seem to be anything comfortable about change. That’s primarily because we fear the unknown.

So let me share with you 3 simple (ok - they aren’t simple, but they do work!) strategies to accept, embrace and perhaps even enjoy change!

Face up to your fear. What is it about learning a new responsibility or getting along with a new boss or coworker that scares you? Could it be you are afraid of failing, succeeding or simply not meeting someone’s expectations? It’s very natural to first feel uncomfortable, clumsy or unsure about ourselves when we start something new. Don’t be afraid to ask for help. Asking for help is actually a sign of confidence, not weakness. For fun, watch the 1991 movie with Bill Murray called “What About Bob?” and learn how to take baby steps to overcome your fears!

Expect mistakes. No one and nothing is perfect. Perfection is defined by the eye of the beholder. Stop comparing yourself to other people. My high school golf coach said it about the game of golf and I believe it’s true about life…”the only person you are really competing against is yourself.” Mistakes are simply disguised learning steps to success. Think back on the personal and professional changes you have experienced so far in your lifetime (i.e. jobs, schools, cities, occupations, marital status). What positive things have you learned about yourself, your priorities and other people through those experiences? I have found, the bigger the mistake, the bigger the lesson learned!

Plan for the worse. You might be thinking that's a pretty negative strategy. So let me explain. If worrying about change is paralyzing your mind and actions, then developing a pro-active approach to deal with the worst possible thing that could happen will prepare you to acknowledge the fear, deal with it and move you into the change. In addition, please note that studies have found of the things we worry about only 8% will ever happen. But for those “worry warts” ask yourself three questions.

1. What’s the worse thing that could happen during or after this change is complete? (For example, in the case of a new job…getting fired could be the worst thing that could happen.)

2. If that happened, what would you do? (In the case of getting fired, you’d need to update your resume, get the Want Ads and start talking to other employers.)

3. Could you cope with that? And here, the typical response is “yes”.

Bottom line, the only thing that seems to be constant in our lives is change. And face it…if we’re not changing, we’re not growing or learning. Without growth, both personally and professionally, individuals, teams, couples and even organizations will become stale and become obsolete!

So, what change are you facing (and perhaps even fearing) in 2005? Perhaps Inspiring Solutions can help you through:

  • Our New workshop “Who Moved Your Cheese: Strategies to Seek Comfort with Change”

  • Strategic planning – clarify your company’s priorities and establish clear direction for the future

  • One-on-one with Michele – “Help Yourself: Coaching You to Your Best”

Visit our NEW web sites or call us toll-free at 866-225-1249 for more information about how we can help you and your team thrive in 2005!


DiSC® Profiles Now Available as an ONLINE Assessment!

  

DiSC® Classic remains the most trusted learning instrument in the industry.

Take a test drive on a new online assessment center designed to give employers, managers and staff instant feedback on their behavior style and strategies to enhance communication and reduce conflict! With 30 years of proven reliability and over 40 million users, DiSC® Classic remains the most trusted learning instrument in the industry. Until now, it was administered primarily as a paper profile. However, the new EPIC (Electronic Profile Information Center) provides you with a simple way to deliver learning instruments via the Internet. Click here for more information.
EPIC is a user-friendly and powerful system that lets you take control and manage all of your online assessments. The EPIC system gives you the power and flexibility to:
  • Effectively manage your own electronic profile warehouse.
  • Deliver multi-lingual assessments to anyone around the world through email communication.
  • Easily access a variety of profiles for use in hiring, training and managing people.
  • Receive automatic notification as respondents complete online reports.

Visit our EPIC section for a complete listing and sample of the profiles available through EPIC. Like a postage meter, you purchase a quantity of credits (EPIC system currency) needed to issue access codes or create reports as needed.

To experience the power of EPIC, log into our Demo Site
http://admin.inscape-epic.com and use:

User ID: EPIC Demo
Password: guest

For anyone who sets up an EPIC account with us, we are offering a special to get you started and savings of over $150!

Special Offer! Get Set Up with EPIC for only $562.50! Here's what you get:

  • FREE EPIC Account – Valued at $100
  • 250 credits – Valued at $625


Inspiring Quotes

A few verses meant to motivate you and others at work or home!

“Change is the law of life, and those who look only to the past or the present are certain to miss the future.”   John F. Kennedy

“Our dilemma is that we hate change and love it at the same time; what we want is for things to remain the same but get better.”   Sydney Harris

“Both tears and sweat are salty, but they render a different result. Tears will get you sympathy, sweat will get you change.”   Jesse Jackson

 

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© 1997-2006 Inspiring Solutions, Inc.

./archive/news20.htm0000666002345300234210000011336210770145442016046 0ustar solutionspsacln00000000000000 Inspiring Solutions - Electronic Newsletter - Volume 20

Browse by Solution:

DiSC - Assessments

Inscape Publishing

Toll-Free 1-866-225-1249

Inspiring Solutions Newsletter

www.inspiringsolutions.com

 

Important Links

 
  About DiSC

 
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About Inscape Publishing
 
Products

 
Services

 
About Us

 
Become A Distributor

 
Contact Us
 
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  Home
 

FREE Newsletter

 
 
 

New! Newsletter Archive


Office Address:
8873 Golf Circle
West Des Moines, IA 50266

Phone: 515-987-7882
Toll Free:
1-866-225-1249
Fax:
515-987-7883

info@inspiringsolutions.com
www.inspiringsolutions.com
 

 

April 2005 - Volume 20


Inspiring Quotes

“What makes a great captain? Twelve great players. My job is to get them matched up and motivate them so they make me look good. If they play great, we all look great. If they don’t, I look dumb.”
Curtis Strange, 2002 Ryder Cup Captain

“A golfer can and must decide how he will think.”
Bob Rotella, author of Golf is Not a Game of Perfect

“All fourteen clubs are my favorites. If they are not my favorites, they are not in the bag.”
Tiger Woods

 
 


Tune into a FREE Webcast!

On March 17, Michele was interviewed on “The Networking Show” - an Internet Radio Talk Show with Danielle Hampson. In case you missed it, the program was archived for your listening convenience. Simply click on the link below and learn about your attitude, its impact on others, the results you get in life at work and at home, as well as your own perception of yourself.

Listen Now! Click here!

Michele has already been asked to come back – mark your calendars for Thursday June 2nd - 7:00PM MST – “Stop the Noise!” In the mean time tune into these upcoming shows through www.thenetworkingshow.com.

Thursday April 7th - 7:00PM MST - Susan RoAne on "How to Work a Room®"
Thursday April 21st - 7:00PM MST - Joseph DonVito on “The Cyrus Project”
Thursday May 5th - 7:00PM MST - Lynn Giuliani on “It's All About Service"
Thursday May 19th - 7:00PM MST - Stephanie Frank on "Empowering Entrepreneurs”

 


Leaders Manage P.A.R.

  
A female executive walks into her boss’s office, her voice full of frustration and says, “I’ve mastered all aspects of my job and I’m consistently at the top of the performance scale. Tell me, what else does a woman have to do to get ahead around here?” Her boss hands her a set of golf clubs and says, “Here, master these.”

Now, I’m not suggesting you must learn how to play golf to have a successful career, but I do believe there are some important correlations between the game of golf and business. A recent survey of senior-level business executives concluded that playing golf with someone is a good way to learn about a person’s character, competitiveness and motivation. Every day, on countless golf courses around the world, business associates are evaluated, relationships forged, and deals made. Golf has truly become the recreational activity of choice in the business world.

My grandfather taught me how to play golf as a young girl. Ironically, he game me some great lessons about life as well. A couple weeks ago, while playing golf with a client I had my first hole-in-one…whether you call it skill or just plain luck; I believe there are many aspects about golf that carry over into business. Generally speaking, both golfers and leaders are challenged by the need to successfully manage the People they depend upon, the Attitude of those people, as well as their own, and the Resources available in order to effectively execute their game plan. In other words, both successful golfers and leaders must manage P.A.R. – People, Attitude, and Resources.

Managing People
Managing People begins with the recognition that whether it’s the game of golf or leadership, you can’t do it all yourself. Whether in golf or leadership, the process of building a team begins with an assessment of your own strengths and weaknesses. Although there isn’t a pat formula for managing people, one winning strategy is to lead with your strengths and delegate to your weaknesses. Identify those areas of responsibility where you need the most support and find team members that have those particular skills and talents. Successful leaders seek the wisdom of experts to enhance their performance and results. A leader must possess the self-confidence to recognize that asking for help shows strength of character, not weakness.

Do you have a “coach,” someone to help you learn and strive for improvement? As in golf, do you have a “caddie,” someone who will give you honest feedback? They may be called mentors or consultants in the business world, but you get the idea. Most effective leaders rely on such people to support and advise them.

A good leader will create an environment of shared goals, an environment that promotes relationships in which knowledge is shared and learning encouraged, where everyone strives to improve not only themselves but also the team as a whole. Have you created a working atmosphere that makes people want to be a part of your team?

Communication is key to any relationship. Share your knowledge with your team and ask the same of them. Make sure everyone understands what is expected of them, give them ongoing feedback on their performance, and recognize their accomplishments. Ben Hogan believed, “You don’t simply tell a player what he is doing wrong. That’s not much help. You must explain to him what he ought to be doing, why it is correct, and the result it produces—and work like blazes to get it across so that he really understands what you are talking about.” Studies consistently reveal that the leading reason for poor performance is poor communication.

If the world’s best golfers had no coach to learn from, no caddie to help shoulder the burdens, and no one to do any of the other work, they’d never win a tournament. But by properly managing their people, they have the expertise, team support, and knowledge to achieve great success. The same applies to a leader of any endeavor. When the right people are in the right positions doing the right things the right way, the whole team wins!

Managing Attitude
Attitude is a combination of many things. Confidence (not ego), evaluating risk, decision making, and perseverance are among the most important factors that contribute to attitude. Attitude is a decision to think in a certain way.

Both successful golfers and leaders demonstrate confidence. Successful leaders are capable of evaluating a situation, determining the desired end-result, and maintaining the confidence necessary to achieve the goal. Leaders exude confidence, but they do so without letting ego influence their attitude or their actions.

Leaders make decisions. It’s part of the job description. And every decision involves risk. Yes or no, stop or go, change or do nothing; every decision can lead to success or failure. A good leader has to determine which course of action provides the best opportunity to accomplish the goal. Evaluating risk and making decisions go hand in hand, in golf or leadership.

When challenged by the environment, it’s easy to allow negative thoughts and fear to stifle one’s potential for success. The strength and perseverance of attitude determines ability to overcome the obstacles in the way of a positive performance.

In my best-selling book, Attitude: The Choice is Yours, I suggest people listen to their “self talk” that channels their thoughts, feelings, and actions. Paying close attention to the voice within us will tell us things we believe we can or can’t do. Even though the odds may be against them, successful leaders or golfers are able to control what they believe they can achieve.

Managing your attitude can bring positive results, both on and off the golf course. Remember, you decide how you will think and manage those thoughts. Attitude is a choice!

Managing Resources
If you think about it, nearly everything that helps a business operate could be called a resource and can be divided resources into three categories: intellectual resources such as information and people, physical resources such as equipment, and limited resources such as time and money.
Professional golfers might consider their coach or the statistics available on their performance as intellectual resources and their clubs as a physical resource. With time and money as the assets used to acquire these intellectual and physical resources.

The use of time and money is the same in the business world and, since both are limited, managing resources becomes a balancing act. Successful leaders must formulate a strategy for managing, utilizing, and developing resources.

In golf the term “course management” refers to the process of developing a game plan for playing a particular golf course. In business, the analogous term is “project management.” Throughout the implementation of a “management” strategy, in golf or business, decisions are constantly being made to maximize performance and assure proper utilization of the resources available.
This process of breaking the “game” into smaller pieces is an integral part of the management strategies we spoke of earlier, course management in golf and project management in business. In golf, course management starts with an assessment of the golf course as a whole in order to define the basic pieces of the game plan. From there, each of the 18 holes is analyzed separately to determine the best strategy for each hole and, finally, even individual shots are planned so that the golfer will be in the best position for the next shot. Sometimes the plan has to be changed; after all, golfers do hit bad shots. But that’s the idea.

This is the same concept corporate leaders use in project management. Once the overall goal is defined and resources selected to accomplish that goal, a leader will break that goal into smaller pieces, frequently defined in time (monthly, quarterly, etc.) and by segments. In this way, the process of selecting and managing resources is simplified, and the team also gets a psychological lift since each of the smaller tasks appears much more manageable.

Clearly, managing resources is a difficult and complex task. But when someone asks, “How are you doing?”, if you can describe your performance in specific measures rather than just in general terms, your results will be moving in the right direction. No matter which “game” you play, performance is directly tied to the appropriate selection and proper management of resources.

It matters not what you do (game you play or work you do), but how you do something that ultimately leads to what you get out of life. Realize that in order to make a positive impact at work, home, or play you need to be effective at managing P.A.R.: the People you rely upon and influence, the Attitude that channels your action and the Resources available to achieve desired results.
Keep swinging and enjoy your “game”!

--- This was an excerpt from “Links to Leadership” written by Michele Matt and Steve Rutledge. Read more about the topic and others in the book Magnetic Leadership.
 


April Savings - Magnetic Leadership Book

   

Expert Consultants, Trainers and Speakers Share Secrets that Attract People to Your Leadership.

Make a bold impact with your employees, bosses, co-workers, customers - even your family! Be the type of leader others want to follow and enjoy greater respect while minimizing conflict. PLUS, watch your career soar as you experience improved relationships, increased productivity and decreased anxiety.

Retail Price: $19.95
Special Price: $17.95

Chapters in Magnetic Leadership include:
  • Be a Magnetic Leader
  • Wanted: Leaders with These Five Qualities
  • The 1% Leader
  • Links to Leadership
  • Plus 16 more!

To purchase a copy for yourself or your leadership team, click on the "purchase now" above or call us at 1-866-225-1249.

 

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© 1997-2006 Inspiring Solutions, Inc.