Bad Apples™: How to Deal with Difficult Attitudes Kit
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If you have lazy teammates, cranky customers, bossy bosses or rigid co-workers, then Bad Apples™ is for you! Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs.
Click here for an example "Bad Apples Exercise"
Learn How To:
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Recognize and describe the characteristics of a bad attitude.
This training program can give supervisors, managers and employees some practical, easy-to-use techniques for eliminating negativity in the workplace.
The Bad Apples Complete Training Kit includes:
DVD (full length video plus vignettes without narration, companion SMART-START® Attitude: It's All in How You Look at It, interview with subject-matter expert, Michele Matt and TrainerTALK™ with Sue Mueller)
VHS (23 minutes)
Facilitator Guide (multiple agenda options)
Reproducible Participant Materials
Reproducible Self-Study Guide
Online Program Resources
Trainer Pack
Ten Apple Stress Balls
The Bad Apples Basic Training Kit includes:
Video (23 minutes)
Facilitator Guide (multiple agenda options)
Reproducible Participant Materials
Reproducible Self-Study Guide
Online Program Resources
Like the cliché “One bad apple spoils the whole bunch”, one person with a bad attitude can have a negative impact on the entire team or company! Bad Apples™ is a learning experience created by Michele Matt, CSP to help people understand how attitudes impact relationships and provides a process for overcoming attitudes that may be stifling their individual and team performance. Bad Apples™ can help even the bad apples shine!
Video Synopsis:
Through five different workplace scenarios, viewers will learn how to use a 5-step process for dealing with these difficult attitudes:
- The Boss Who Knows It All…And Then Some!
- The Customer Who Got Up on the Wrong Side of the Bed
- A Real Team Player…NOT!
- Change is Not in My Vocabulary
- The "Whatever" Co-worker
These scenarios, presented in a "What would you do" format, encourage viewers to think about and identify the characteristics of each bad attitude, assess the problem, and determine the appropriate strategy to improve the situation.
Bad Apples™ has won the following awards:
- Iowa Motion Picture Association – Award of Achievement
- 22nd Telly Awards – Finalist
- The Communicator Awards – Honorable Mention
Sample Leader's Guide - Click here |
